i just bought the new macbook 12 inch. It doesn't connect with the wi-fi whereas all the devices at home connect perfectly(actually it connects 10 mn and then it stops). the problem has to come from the Macbook.
do you have any ideas to help me please ?
Cheers
valentin
MacBook
Hi.....
You can do this...
Remove Network Configuration & Preference Files
Manually trashing the network plist files should be your first line of troubleshooting.
1. Turn Off Wi-Fi from the Wireless menu item
2. From the OS X Finder, hit Command+Shift+G and enter the following path:
/Library/Preferences/SystemConfiguration/3. Within this folder locate and select the following files:
com.apple.airport.preferences.plist
com.apple.network.identification.plist
com.apple.wifi.message-tracer.plist
NetworkInterfaces.plist
preferences.plist4. Move all of these files into a folder on your Desktop called ‘wifi backups’ or something similar . Back these up just in case you break something but if you regularly backup your Mac you can just delete the files instead since you could restore from Time Machine if need be
5. Reboot the Mac
6. Turn ON WI-Fi from the wireless network menu again
This forces OS X to recreate all network configuration files. This alone may resolve your problems.
Hope this helps....
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.
My Macbook doesn't connect to wi-fi
